July 2011 - Daven Michaels

Calling center services- Types of call center services

There are three types of calling center services. Most of the outsourcing companies offer all these services while others specialize in one or two services. It is important to note that a call center company is not restricted by law to offer all the types of call center services. Therefore if you want to start … Read more

Benefits of Outsourcing The Sales Force

Sales outsourcing is the practice of hiring a third party service provider to act as your company’s sales force. Many companies have discovered the numerous benefits of outsourcing the sales force and they have resorted to hiring other agencies to handle their sales functions. Tele-marketing and customer survey are among the outsourced tactics most often … Read more