Small Business Outsourcing: How Good is the Decision to Outsource Your Small Business?

No doubts, outsourcing is the in-thing for just any type of business regardless of the size. And of course, the reasons are not far-fetched and would include massive cost savings, enormous time saving leading to faster delivery to the market, and access to expertise you may not have been able to afford in-house. But, is small business outsourcing a good decision?

The honest answer is yes, as long as you precede outsourcing with the following steps;

Step #1: Check if Outsourcing will Help Achieve Your Business Goals more Effectively

The number one goal of any business is to minimize cost and thereby increase profit earning. Now, the question is, will outsourcing help you achieve this feat? The answer is definitely yes, as long as you do outsourcing the right way by adopting the subsequent steps.

Step #2: Find Out if it is the Right time to Outsource

While outsourcing helps put a business in the right direction in terms of achieving its goals, it has to be implemented at the right time. Some of the signs that it may be time to outsource your small business include the following;

  • You are no longer able to cope with the business functions alone
  • The present staff capacity is over-tasked
  • The core tasks that guarantee the continued existence of the business are being neglected
  • You are incurring more expenses on in-house staffing
  • …and more

Step #3: Weigh Outsourcing Costs against the Benefits

Truth be told, outsourcing is a huge cost saver. But, it’s also good to weigh what you’re spending currently to keep up with the task you need to be outsourced so that you can determine whether or not it will outweigh outsourcing cost.

In essence, find out if the cost of outsourcing will be significantly less than what you are spending currently to execute those tasks in-house. If this is the case (which is often so), then you shouldn’t delay implementing small business outsourcing measure. However, ensure you rigorously shop for the best price (taking cognizance of quality and value as well) in order to achieve real cost savings with outsourcing.

Step #4: Ensure that Outsourcing will result in Business Growth

Again, outsourcing usually aids business growth by combining all the benefits mentioned earlier. But, it doesn’t hurt to carry out actual analysis to be sure you are gaining ultimately. For instance, if you’re hiring outsourcing marketing campaign agents, ensure that the final outcome would be customer base expansion as a result of increased patronage.

Step #5: Hire Carefully

Don’t be carried away by claims. You should adopt strict standards in hiring an outsourcing provider for your small business. If you’re looking to hire a professional IT expert, don’t settle for just a computer literate individual who is claiming to be an IT pro.

Indeed, small business outsourcing is definitely a smart decision as long as you adopt these steps.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

How to Outsource to a Customer Service Outsourcing Company Effectively

Whether you are looking for external help to answer your customers’ queries satisfactorily or generally offer quality customer service in an affordable manner, hiring a customer service outsourcing company can be a smart move to make.

And, since customer service functions are often seen as non-core functions, they are better outsourced to a professional third party so that the in-house staff can focus more on the core functions of the company or business. Often, this task is seen as “front office” function, and its outsourcing is simply known as “front office” outsourcing.

In order to get the best from customer service outsourcing, here are some steps and tips you should adopt;

Look into Your Current Customer Service Needs

You should sit back and outline what is lacking in your existing customer service department. How superior (or otherwise) is the current customer service given to your clients? What is the volume of interactions with your customers on a daily basis? Are your customers truly satisfied with the current service they are getting from your customer care representatives?

Find Out How Much You’re Currently Spending on Your Customer Service Unit

One of the major reasons to contract an outsourcing customer service company is to save cost. Before you can determine if outsourcing will provide this cost saving benefit, you need to compute how much you’re currently spending on your customer service department. The costs to put into consideration, in this case, would include salary, facilities, office space and training cost. This will help you make an effective and objective comparison with the outsourcing company’s offer.

Evaluate a Couple of Customer Service Outsourcing Companies

Go online or ask around for reputable customer service providers. And, when shopping around for reputable customer service givers, you should ensure that the vendor is experienced in offering customer service in line with your products and/or services. You should not solely focus on cost benefit.

Request for metrics and proofs of similar businesses they’ve offered customer service prior to this time and what measurable or tangible value their service added to the business.

Put up a Contractual Relationship with the Outsourcing Company

Once you’ve rigorously and objectively hired the right third party for your customer service task, make sure there is a contractual obligation in place that will guide the relationship between you and the company. Don’t operate in a shabby manner, you should establish a formal contract that will guide the project. This way, each party will be responsible for their actions.

Put a Monitoring Measure in Place

Once you’ve established a formal contractual relationship with the customer service provider, the next line of action is to develop a monitoring measure, which is the only way you can determine whether or not the goal of outsourcing is being attained every inch of the way to its conclusive end.

Once you adopt these steps in hiring a customer service outsourcing company, you can be sure of obtaining the desired result.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

How to Afford Outsourcing Solutions as a Small Business

The truth is, outsourcing solutions come in a highly affordable manner, which is why both small and big businesses are scrambling for it. In the past, it wasn’t so, only big companies and very wealthy individuals are able to leverage outsourcing to accomplish business landmarks favorably. But, things are different today. Learn how you can afford to outsource as a small business.

Analyze the Core Mission of Your Business

Go back to your business plan to identify your core mission. In the light of that mission, analyze whether or not your present staff members are working towards that mission. Subsequently, you should sit back to identify the none-core business functions that may be inhibiting the accomplishment of your company’s core mission so that you can plan to outsource them.

The other tasks you should plan to outsource in the light of your core business mission are those that aid business growth and competitive advantage (e.g. IT) but you can’t yet afford them in-house. When you interview a couple of outsourcing providers, you are able to identify the best in terms of both skill-set and cost quotation, thereby achieving outsourcing affordability in the long run.

Come Up with an Outsourcing Budget

Small businesses are quick to conclude there’s no money for any extra project. The truth is, when you consider the huge benefits that accrue to your small business through outsourcing, you will see how important it is to consciously plan for outsourcing.

Start by identifying the tasks that need to be outsourced and create a budget for this purpose. You will be surprised that your outsourcing budget may be even bigger than the actual cost you will ultimately incur on your outsourced business tasks.

Outsource One Project at a Time

Another great way to afford outsourcing solutions is to outsource one after the other. If you need to outsource five or even two business functions, don’t do it all at a time. As a small business, outsourcing multiple business tasks at a time will be cost-intensive, especially at the startup stage.

Once the first project is at its perfect finishing line, you can look at your financial stand again before outsourcing the next task. This way, you won’t feel the financial pressure much. While outsourcing can be increasingly cost saving, it’s definitely going to put pressure on your business purse if you outsource multiple projects at once.

Interview Multiple Outsourcing Services

Do not just settle for the first outsourcing provider that comes your way. You should interview as many potential best service providers as possible before hiring. You should not just be concerned about the cost, you should consider both cost and value when you interview outsourcing solutions providers.

Finally, one of the best ways to afford outsourcing solutions is to opt for offshore outsourcing.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Discover Why You Need Foreign Outsourcing for Your Business

Small and medium business owners are thinking about the importance of foreign outsourcing or hiring international outsourcing services with the increasing number of reputable software outsourcing solutions. This outsourcing solution really makes sense to some extent, but the fact remains that the majority of entrepreneurs are still confused with the choice.

If you are in this category of people and find it difficult to make a decision on the best outsourcing solution for your business, here are some suggestions that will help you make the right choice.

The Pros of Foreign Outsourcing

You will hardly be astonished to discover that owners of a lot of companies give preference to international outsourcing rather than to employing full-time professionals these days. This is due to the fact that this particular choice has more intrinsic worth, which can help save costs and avail the anticipated result.

Some of these benefits include:

There are No Long-Term Commitments

One of the most underestimated benefits of international outsourcing is that there are no long-term commitments. You may not be certain of the international outsourcing services of the specialists you will need in future when launching your business. As a result, there is no sense in outsourcing “just for the sake of it”. Such approach looks somehow ridiculous. Striking a deal with an outsourcing company is the best choice if you are not certain about the quantity and area of specialization of the employees you will need in order to keep your business operating.

The professionalism of these outsourcing solutions is out of the question in many cases, meaning that you will avail quality international outsourcing services any time you need them.

Money Economy

The cost of foreign outsourcing is less as against what it will cost to hire local specialists. It is even more reasonable if you don’t need these specialists all the time. Therefore, you don’t need to pay full-time workers just to have them in place. Make sure qualified and skilled specialists will help in all areas before you sign an outsourcing contract with an outsourcing solution.

No Distractions in the Office

You don’t have to worry about office distractions whenever you are outsourcing overseas. Full concentration is guaranteed with international outsourcing, meaning that quality of work is assured and work will be completed in a timely manner. There are reports from many companies that they are distracted from their responsibilities by the office hassle. And for this reason, they need more time to accomplish their tasks. This is not the case with foreign outsourcing.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Why Philippine Outsourcing of Tech Need is Common Among Big Companies and Why You Should Also!

What is the secret behind Philippine outsourcing of tech needs by the big companies of the world? Why do you need to outsource you’re the tech needs of your business to the Philippine as well? Continue reading to find answers to these two vital questions and discover how dealing with top outsourcing companies will benefit your business.

There is a particular reason a lot of big companies of the world are outsourcing their tech needs to Philippine and this is a shocking reason. The Philippine web designers, as well as other techs, are more than less expensive labor. There are many pros of international outsourcing of your web designing needs to the professional Philippine web designers.

Therefore, I am in no doubt about the fact that you are surprised about why big companies of the world are employing Philippians’s web developers as against staying with the pool of workers available. Or are there no sufficient web designers in their different areas?

Quite a lot of renowned companies across the world outsource to top outsourcing companies in Philippine. In fact, companies are also doing recruitment outsourcing from Philippine for the purpose of working and developing tech in their tech. but why tech? Why Philippine? Why now?

Here is another outsourcing information – It is not a resolution entrenched in finances. When an organization makes a big decision like this, there are quite a lot of other forces at play. The big sector organizations won’t underestimate the importance of outsourcing and quality of end product for a little cost reduction.

ENDOWMENT is the major reason for Philippine outsourcing by big organizations across the world. You are tapping into a resource that is just starting to get tapped into when you outsource your web design needs to a company from Philippine. This is due to the fact that Philippine is endowed with a wealth of super techs that will offer you the best in seconds.

The ongoing instruction and education keep these people competitive and on the forefront of every development. Big organizations understand this fact and use to their own gain. They employ smart, quality experts with extraordinary portfolios and the fact that there is no heavy competition is the best part of the entire scenario.

Moreover, there is no communication problem because there are so many English speakers among the top outsourcing companies. This creates an entirely new platform to locate the best outsourcing company. Most of the small companies in the world have not yet got the understanding of international outsourcing, particularly the underlying benefits of Philippine outsourcing. This is why they are not outsourcing their businesses like the big companies.

The Bottom Line

Philippine outsourcing in the area of web designing is a good step to take for companies that want to build a quality site with a team of specialized collaborators. Foreign outsourcing allows for quality service as you can get a dependable and dedicated developer who is ready to help you grow your business. The interesting part of outsourcing is that it is not as expensive as you think. Use the power of international outsourcing to move your company to the next level today and you will be glad that you do so!

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Little-Known Facts about Foreign Outsourcing and Globalization

Over the years, outsourcing has been a hot subject of discussion. However, outsourcing simply means contracting the job of a business to a third party or different company either in a foreign country or own country and is a major part of globalization. Foreign outsourcing is now the order of the day among many companies all over the world. They outsource work to foreign countries to get an edge over the competition and to save money.

Two popular trends seen in international outsourcing today are a lot of information technology jobs being outsourced to Philippines and jobs in the automotive industry being outsourced to Mexico. Recruitment, customer service outsourcing, logistics, web design and development, legal outsourcing, content development, and manufacturing are other overseas outsourcing jobs that are popular among outsourcing.

Big corporations have a lot of issues to tackle when it comes to running a business and doing all alone is nearly impossible. The fact that organizations can outsource jobs to outsourcing firms that specialize in that line of business and guarantee more quality job is one benefit of foreign outsourcing.

As part of outsourcing strategy, for example, about 90% of the parts of Apple iPhone is outsourced to a foreign country. In addition, it was gathered that finding the number of qualified engineers to supervise an assembly line for Apple in the United States would take almost nine months, while it took China 15 days as a result of overseas outsourcing.

Another little-known fact about international outsourcing is that you can save millions in costs. Nike is renowned for outsourcing its shoe manufacturing for the purpose of saving money on wages in the U.S. Also studies showed that up until recently outsourcing could also create jobs in the United States.

It is noteworthy that there are pros and cons of outsourcing. To avoid the cons of outsourcing, the Chief Executive Officers of Companies should continue monitoring the offshore outsourcing companies they outsourced business to once the outsourcing contract is signed.

Conclusion

By and large, the organization that outsourced business to other country is the biggest recipient of the foreign outsourcing. The international outsourcing company providing the outsourcing service has the skill and know-how to save huge sums of money. Nevertheless, both the citizens and the economy of the United States take a hit in doing so. The taxpayers lose jobs and the economy loses tax revenue to other countries due to international outsourcing.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

These are the Benefits of Outsourcing Network Operation Center (NOC) Services

If you really want to keep pace with the modern day business style, IT services are a must. NOC – Network Operations Center controls the general network infrastructure of any business, which comprises of Internet connection, computer, laptops, VoIP phones, switches, and routers. This area of a business should go for NOC outsourcing as it is a critical area of your business.

Few of the services offered by an NOC outsourcing service provider are:

Operations Management Services such as Incident Management, Problem and Request Management. Backup Services: These include arranging support to help a business if there is a failure in the primary connection. Data Center Management: This is the NOC outsourcing services group where you get services such as networking and storing of data on servers. Transition: This comprises the installation of network infrastructure.

Here are why it is essential to outsource service of this nature.

Flexible Service

Flexible service is guaranteed when you engage an NOC outsourcing company to manage the affairs. They can enlarge their area of services and offer more network infrastructure easily if there is need to do so. In the same way, you can just ask them to do the same when you need to minimize your services. Wrapping up your business from an NOC service outsourcing company is easier than asking your employees to leave.

Maximum Security

You are free from the threat of hacking and viruses as a result of constant monitoring of the services as there will be maximum security. In addition, these NOC business outsourcing companies have adequate knowledge of the latest upgrade in technology. Therefore, you can benefit from the best technology with a premium NOC outsourcing provider.

Pay Attention to Core Jobs

Despite the fact that Network Operations Center service maintenance is an essential part of a business, it is not your core business. As a result, you can put more time in your core job when you outsource this aspect of the job to the professionals. On the other hand, outsourcing means you are employing a talent pool into your business. These outsourcing providers have the best workforce, meaning that you will get the best services without much involvement in the management.

Always Available

The companies offering NOC services are always available 24/7 to keep an eye on your network infrastructure. Therefore, you are certain that your customers will enjoy seamless services because the software and hardware are functioning perfectly, even when you are away.

Final Thoughts

The Network Operations Center service allows for absolute security to your online clients and aids you in getting the job done easily. As a result, NOC service outsourcing is an indirect revenue generator for your business.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Here Are 5 Traits of an Awesome Outsourcing Company

It can be a difficult task to find an awesome outsourcing company when seeking a virtual assistant online. However, you will get more than enough answers in reply to your query when you just type in “virtual assistance” or “outsource” with your search engine. Consequently, how would you sort through all these choices for your outsource work?

There are several attributes or traits you can use to identify a great virtual assistant company you can do business with;

1. Numerous Services

You need an outsourcing business that will offer you a more than a few services. This company must be an outsourcing services group with different types of experienced workers in its employ. A number of the common freelance workers available online are people specializing in visual arts, content writers, and the VAs.

2. Full or Total Disclosure

Outsourcing in business can rather be a cloudy process. You will mainly hire an individual or a group to handle your project, then get the final work, upon which you can then pay for the service. A great and awesome outsourcing company should be able to answer all your questions in relation to the assignment without prejudice.

3. Excellent Customer Service

The fact that you can always ask for excellent customer service outsourcing, irrespective of the time of the day is one of the unique gains of carrying on business online, but getting this service is another matter entirely. Great BPO companies will have first-rate reviews of customer service and support; and will always reply to the tickets of their clients as rapid and as precisely as possible.

4. Inexpensive Prices

Having value for your money through quality work is the only way to know whether the prices of the outsourcing vendors are reasonable or inexpensive. Awesome outsourcing firms must be able to offer you excellent service in a timely manner, even if they charge you a higher price, unlike going for a cheaper service with crappy work. Always remember that you get what you pay for!

5. Knowledgeable Workforce

You need an outsourcing company with professional and experienced workers in their employment if you really want value for your hard-earned dollars. Run away from outsourcing firms that promote cheaper labor, or those that allow newbie in their ranks.

These are some of the attributes you need to consider when you are looking for outsourcing firms. It is a perfect outsourcing strategy to get the best company to handle your project perfectly. Choose wisely!

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Read This Before Hiring SEO Project Outsourcing Company!

You will need the service of a reliable SEO outsourcing company for your project when you want to meet your online marketing goals and needs. In this case, you need a company that will offer you remarkable experience in outsourcing SEO services that will make you succeed in your online marketing campaign and also helps you attain your goals at the cheapest means possible.

When looking for an SEO project outsourcing company to direct the affairs of your online marketing portfolio, therefore, there are more than a few steps you need to take. You must be able to trust the company with your brand and understand that they will use the best ethical techniques to make sure that your online success is enhanced.

But how can you carry out this assignment?

Search Online

When you search online before you outsource SEO services, you are not limited by location, meaning that you are free to employ any SEO outsourcing company from anywhere in the universe which simply implies that you are outsourcing to the best among equals, instead of employing an incompetent company in your locality.

Shortlist

Once you have got the list of the top outsourcing companies, it is time to choose the best one you will outsource your project to. In this process, you can select a minimum of three companies and a maximum of five. Make sure these companies have a good reputation as far as online outsourcing is concerned and that they will offer you a full search engine optimization service.

In other words, they should offer you total package from carrying out necessary keyword, website, competitor and customer analysis to managing your social media campaign, building your links, making sure that your brand is felt, running your social media promotion to always putting you first to guarantee your online success at all times.

Do a Detailed Review

With your list of your SEO project outsourcing companies reduced to the barest minimum, review each company in totality. Check for other reviews from autonomous review websites, apart from the ones on their own websites in order for you to receive honest feedback from both previous and existing customers. Remember that an online outsourcing company of this nature should have several active clients that rely on the company each day. Doing a comprehensive review of each outsourcing firm can help you narrow down your search list.

Do a Comparison

Do a comparison of the last two companies to know the one you will outsource SEO between the two companies. The company must offer you the best in social media solutions, SEO services, Internet branding, reputation management, manual link building, pay per click advertising, and anything else you consider important to your online success, like mobile marketing.

Pricing

Check their pricing to see what their charges per month as applicable to their services and what does this charges include. This information will help you work within your marketing budget, remembering that you will enjoy a return on your investment in the long run.

Customer Support

Identify the customer support offered before you outsource SEO services to the company. find out whether they have a team that can keep you updated about your monthly progress on the ground so that you can see how your marketing budget is benefiting you online.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

How to choose an outsourced computer security service provider

A lot of companies today provide managed security services, including giants like Hewlett-Packard, IBM and Verizon. You’ll probably want to select a company with technology that can meet your specific security needs and that would provide a consistent and responsive support team. If your business handles financial or medical data, your provider should be the kind that would help you comply with data-security regulations.

Many managers get nervous at the thought of turning over their computer security to an outside firm. This is because they must give up direct control of critical systems. But this is necessary because it typically brings better security at a lower cost, according to industry watchers. Good security staff is hard to find, even if you can afford to hire

Security-service firms, however, already have experts who work for them. They are likely to have employed people who have worked with other companies in your industry facing similar risks and challenges.

Basic Security Needs

If your plan is to outsource your basic security needs, perhaps, including your network defence and the devices on it, as well as the filtering of your email for spam, scams and malware — you probably should consider one of these soup-to-nuts services. Many of these companies offer cloud services that monitor your systems by running your traffic through their data centers before it comes to you. They will install equipment on your network that automatically sends data to them for analysis and investigation before forwarding. Other providers combine in-house and cloud technologies in their methods.

Security Software for Small Businesses

There are companies serving small businesses in areas of security-software. Giants such as McAfee Inc and Symantec Corp are great names to consider. There are also other specialized service providers to choose from, including Perimeter E-Security, Solutionary Inc and Dell’s SecureWorks Inc.

Website Security

If securing your website is what you’re concerned about, you might consider some new startups who offer specialized technology to sites of all types and sizes. Some include CloudFlare Inc. and Incapusla Inc. They are able to block security threats to sites while at the same time, boosting the site’s speed and performance.

Programs from Dasient Inc. help keep malicious ads and programs off your site. Firms such as Prolexic Technologies also defend sites from so-called denial of service attacks, or floods of bogus traffic that make a site unavailable to visitors.

You don’t have to fend off cybercriminals all by yourself. There are plenty of services that can give your company effective protection at a reasonable cost.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.