When business growth and expansion comes, it also brings with it increased work load for a business owner and the workforce. A sign that you are experiencing expansion is when you and your present workforce take more time to process, package and ship customers’ order. This is where e-commerce outsourcing comes into play to help take the load off your shoulder.
Focus on What will Bring More Growth to Your Business
Instead of tying your valuable time down in handling customers’ orders and shipping, bring in outsourcing solution into your business, so that you can focus on growing and expanding your business more.
Ecommerce outsourcing service providers are well trained to handle any aspect of your ecommerce – order packaging, inventory tracking, shipping and customer care. The best part is that you will get all of these services at an amazingly reduced price compared to hiring staff in-house for the same purpose.
Your Competitors are Leveraging Outsourcing to Beat You
It’s most likely you’ve been wondering how your competitor beats you to it no matter how hard you try to catch up. You don’t have to wonder far — the answer is just at your finger tips —outsourcing.
Your competitors who are turning over sales and business processes in a superfast manner are taking advantage of outsourcing to handle order fulfilment. The best part is that they are paying peanut (in comparison) to outsource tasks to offshore workers who are specialized in ecommerce.
Take it from me, one of the best ways to compete with your competitor favourably and move your business forward is to embrace ecommerce outsourcing in handling orders, packaging, shipping and monitoring inventory. In fact, your help desk will also get better if you resort to outsourcing for this purpose. Offshore help desk operators are well trained to handle customers satisfactorily, even the most difficult customer. It’s interesting to know that you can even outsource more than e-commerce and help desk to offshore experts. Other tasks that a business can outsource include Tech Support, Online Promotion such as Email & Social Media Marketing, Data Entry, and Administrative Tasks.
However, you need to know that to look out for in order to hire the right ecommerce outsourcing provider;
- Specialization – Ensure that the outsourcing company is specialized on ecommerce or other business task you want to outsource.
- Innovation – You want to be sure that your customer orders and inventory tracking are performed with the best tools. So, lookout for innovation.
Finally, you should go for the best ecommerce outsourcing pricing – high price doesn’t mean high quality, and very low price may also mean low quality.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.