Top 4 Small Business Outsourcing Questions for Choosing the Right Outsourcing Company

Top 4 Small Business Outsourcing Questions for Choosing the Right Outsourcing Company

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

We are all thankful for the ease, comfort, and affordability that the internet and World Wide Web have made accessible. Small businesses can now enjoy outsourcing benefits just like the big businesses and companies. These benefits range from spending only a fraction of the cost for conventional hiring to using the best hands affordably. However, you should pay attention to the right questions that would help you hire an outsourcing company for your small business outsourcing.

Q#1: What is Your area of Specialization?

If you are particular about specific expertise for the specific business task you want to outsource, it is important you find out if the outsourcing provider possesses the right qualification or expertise.

For instance, if you’re looking to hire an accountant, you want to make sure the outsourcing company’s team features trained accountants. In case of an individual provider, you need to make sure that the provider is a qualified accountant. So, don’t make an assumption, ask the right question to get the answer you desire for your outsourcing need.

Q#2: How Long Have You Been in the Outsourcing Niche?

For instance, if you are not just looking for an accountant but an experienced accountant for your small business financial accounting needs, it is important you find out how long the provider has been offering accounting services to clients.

Check the provider’s portfolio for evidence of many years of experience and actual services rendered to clients within the number of years in question. Contact references to confirm that the claims in the provider’s portfolio are actually true. Experience in the niche or task that needs to be outsourced is necessary and would increase your chances of getting the desired result.

Q#3: What is Your Operational Mode?

You don’t want to leave anything to chance when embarking on small business outsourcing. So, find out how the outsourcing company operates. If possible, request for an operational schedule for the business tasks you want the company to handle.

Such piece of information can help provide a clue of what to expect if you end up choosing the provider for the job. If there is no operational schedule or basis in place, you may have to think twice. It could be a red-flag that the provider is not experienced in the niche. It may also be a sign of shabby operation.

Q#4: Are You Available for Communication without Restriction?

You want to be able to get in touch with the outsourcing provider anytime so that you can see how the outsourced task is going and also implement changes when the need arises. So, availability for communication round the clock is very crucial when dealing with a small business outsourcing company.

You should be able to reach the provider via different means of communication – the phone call, emails, messaging apps and even video calls via Skype or other video chat apps.

So, ensure you ask these vital questions when you interview small business outsourcing providers.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

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