3 Outsourcing Fears and Steps to Take to Ward ‘Em Off

3 Outsourcing Fears and Steps to Take to Ward ‘Em Off

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

successful offshore outsourcing strategyOutsourcing one’s business non core operations to an outsourcing firm has really ceased to be a prerogative – everyone is doing it! Even the almighty Fortune 500 companies! It is certainly no secret that outsourcing has become another great alternative for business survival and viability, especially during this present global financial crisis.

Apart from the fact that you stand to gain lowered expenses and improved quality of work, outsourcing also offers businesses the opportunity to tap the expertise of the outsourced service provider into its operations – this means that the outsourcing company stands to gain more than just getting their non core tasks done by the outsource provider.

Yes, outsourcing is great but it is only natural for one to have fears about the whole thing, here are 3 major concerns about outsourcing and how to ward ‘em off.

1. Competencies
Yes, this is a major concern for anyone who is considering outsourcing their company tasks. The questions that usually go through one’s mind are:

• Is the outsource service provider really competent to deliver quality service(s)?
• Is the outsource provider ISO9000 compliant?
• What are some of the procedures the outsource provider employs in order to ensure that they deliver top notch service?
Well, one of the best ways of getting a good outsource service provider is to search for clients’ references – this is considered as the best way to get quality information regarding the competencies of an outsource service provider, because their (clients’) satisfaction will of course guaranty yours too.

2. Meeting Deadlines
This is another concern for people who are seriously considering outsourcing. You will of course need to first find out if the outsource provider is totally quick to meeting the challenge of delivering top quality service to you at the specified time frame.

3. Observance of Labor Laws, State Laws & Regulations
The last thing you want is to be roped-in to issues that will question your moral ascendancy. So you need to make sure that you first ensure that the outsource company you wish to work with operates within its country’s legal tenets. Believe it or not, the non conformance of the outsource company’s ordinances regulations, state laws etc will definitely affect you and your business, if not on legal grounds, then it would affect you on moral decency.

As the client of the outsource service provider, you should go on to ensure your moral ascendancy in employee’s welfare and environmental concerns too.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

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