Call Center Outsourcing Solutions

Call Center Outsourcing Solutions

Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

call-center-consultingWith the economic downturn driving companies to look for cost cutting solutions, call center outsourcing has become a viable option for companies looking to deliver quality service for their clients, while lowering operating costs at the same time.

Call centers can be very expensive to operate for companies that have found the worsening economic conditions are sending their accounts into the red. Dwindling resources have made corporations weigh the options of relocating their call center operations overseas. Additionally companies that do not have it’s own call center operation are finding that they can outsource these services to facilities in the Philippines at a significantly lower cost than creating it’s own center.

Companies that outsource at first to save money are finding extended benefits with these services. Benefits not only include lowering costs, but also more flexible hours, higher productivity and better handling of peak traffic. With outsourcing companies that are Internet savvy and educated in social media, article marketing and blogging, clients are finding answers to their ever growing concerns of an Internet presence and additional branding of their business, above and beyond just more cost efficient call center operations.

Outsourcing services know that to attract and keep key clients, they have to stay aware of blossoming technologies, hire representatives with great verbal skills (no heavy accents) and make their clients aware of how they can keep tabs on how their reps are performing. A recent survey of clients already using an outsourcing company reported that they were mostly satisfied at 49.2% and very satisfied at 39.7%. Clients dissatisfied with their services reached only a small 1.6%.

While call centers may be the lion’s share of outsourcing services used, companies are finding the value of administrative work such as medical billing and filing. Most call centers are tied to a major retailer, mail order house or Internet services company that needs to keep branding of their business in the forefront of their customers minds. Pick an outsourcing company for your business that can deliver this valuable asset.

Don’t bleed your company assets any longer. Call center outsourcing is far different than it used to be. Find out how it can take your business to the next level.

Learn To Take Your Business To The Next Level!

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

10 thoughts on “Call Center Outsourcing Solutions”

  1. Pingback: ZKlfooJM
  2. Pingback: LiTVGsVB
  3. Pingback: SKeqpaKs
  4. Pingback: IJEItqWX
  5. Pingback: sDhDaHAS
  6. Pingback: louboutin outlet
  7. Pingback: cheap beats by dre
  8. I’ll right away take hold of your rss feed as I can’t find your email subscription link or newsletter service.
    Do you have any? Kindly let me realize so that I may just subscribe.
    Thanks.

    Reply

Leave a Comment

SUBSCRIBE FOR ACCESS TO EXCLUSIVE CONTENT.

Recent Posts

Blueprint For Running A Remote Team

Running multi-million dollar launches from just my laptop and a cellphone, requires a lot of careful planning and preparation. You have to know your weaknesses, you have to find your perfect role, and you have

Read More »

200 Webinars in 30 Days = $2 Million

Most digital marketers follow the Product Launch Formula. It’s popular. It’s time-tested. And it’s so overdone that audiences have become numb to it. I don’t like doing things other people are doing. I like to

Read More »
This Course Is Invite Only

Sign Up To Join The Private Waiting List

I’ll send you a personal invite once you’ve been accepted.