How to Select an Outsourcing Administrative Assistant

How to Select an Outsourcing Administrative Assistant

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

Administrative tasks can be quite time consuming, which is why many companies and businesses prefer to outsource admin tasks. This would in turn help free up time for more pressing needs of an organization. However, when outsourcing admin, you should look out for the right skills and talents. Go ahead and explore tips on how to hire the right outsourcing partner for your admin tasks.

Look into the Job Requirements

Before you start looking for an administrative assistant to outsource your admin tasks to, you should first identify the job requirements for the assistant. As you identify each task, pen it down alongside with its full requirements. Subsequently, come up with a job description with the information you’ve penned down.

If you are not too sure of what tasks to list out for your future virtual assistant, you may consider the following;

  • Email handling
  • Letter writing
  • Travel
  • Scheduling
  • Expense reporting
  • …and more

Also, you should look out for the required skills in your future outsourcing virtual assistant. Typical examples of such skills include typing, general computer use, knowledge of specific software programs, telephone skills and more. It’s also important to ensure that the administrator has multi-tasking skills and interpersonal communication skills.

Also, in order to select the most ideal candidate for your administrative tasks, you should make adequate and full description of the task, including required hours as well as extra hours (if applicable).

Attract the Right Candidates

Use the job requirements you’ve written down and create a great, informative and detailed job description. Subsequently, you should go ahead and find the right candidates for the job. There are tons of resources at your disposal when it comes to attracting the right candidate — they include online job boards, social networks, and outsourcing websites.

Set up Interviews

Go through your applicants’ list and identify those with the right skills and experience for the administrative tasks you seek to outsource. Then, contact each candidate in your list and hold an in-person interview.

When you interview them, pay close attention to communication skills and preparedness for the task. In the resume that each candidate submitted, you should pay attention to ability to pay attention to details and to be polite. Pay attention to administrators with track record of surpassing expectations, especially as you hold the interview with the candidate.

Go Ahead and Choose the Right Candidate

Based on your predetermined standards and the outcome of the interview, you should go ahead and contact the outsourcing administrator that best meets your set standards. Offer the job, alongside the fee you want to pay the virtual assistant.

Finally, tell the virtual administrator when to commence work — it would also be great to draw up a contract for the outsourcing partnership.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

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