The human resource solution known as outsourcing has evolved to become a widely leveraged strategy in the business environment. The history of outsourcing can be traced back to the need of hiring cheap manufacturing labor in time past. Today, it has become one of the top solutions and can be used to hire virtually all labor types – skilled, unskilled, semi-skilled, and even white-collar professionals. So, how does outsourced service work? What type of services can you outsource?
How It Works
Outsourcing is simply the act of using the services of experts who are not your employees to accomplish certain business functions. Usually, these service providers work from outside your business premises and may be working from another country (offshore outsourcing).
In fact, offshore outsourcing is more popular than the on-shore alternative; the reason being that the former is far-way cost-effective, plus the providers are usually experts in their areas of specialization.
What Type of Services Can Be Outsourced?
As mentioned earlier, outsourcing can be leveraged to hire any type of labor, from skilled to semi-skilled, unskilled, and even professionals. In essence, you can outsource just any service. But, for your outsourced service to produce good returns, you need to be thorough in the selection process.
The different types of services that you can outsource include the following;
You can hire experts to carry out professional services or functions in your organization. Typical examples of such professional services include legal functions, accounting functions, and medical functions. While hiring these professionals in-house as full-time staff can drain your company’s resource, you will save much by opting for outsourcing. And, as long as you employ due and painstaking procedure, you will end up with the right provider for the job.
When it comes to technical services, China and India have become the major players, particularly offering technical services and other professional business functions to U.S., Japanese, and European companies. Typical instances of technical functions that can be outsourced include engineering, software development, tech support, IT consulting, and product design.
A company or organization can also embark on outsourced service for its financial functions. Some of the financial functions you can outsource include financial research, tax processing, and transaction processing.
Also, call center or help desk services are being heavily outsourced all across the globe. The reason is still hinged to massive cost-saving, access to best skills and talents in an amazingly cost-effective manner, better and improved customer service due to up-to-date equipments and because the providers have been specially trained for help desk services.
Indeed, a business, no matter the size, can benefit significantly by embarking on outsourced service. Just ensure that the timing is right.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.