Outsourced Services: How to Find the Best Provider

Outsourced Services: How to Find the Best Provider

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

If you are swamped with business activities to the extent that your core business needs are being neglected, it’s an indication you need to consider outsourcing. As a business expands, a time comes when the existing staff is swamped with work, causing some aspects (usually the aspects that give a business its real existence) to only get haphazard attention. Even if your business is not swamped with work, opting for outsourced services is a great way to leverage better technology, enhanced skills as well as gain cost-saving benefit.

So, how do you land the best outsourcing provider?

Identify Your Area of Need

Before you step out to find the best outsourcing vendor, you need to identify the areas of your business that require external expertise. Some of the things you should concentrate on when carrying out this analysis include the cost of performing the business function in question (is it getting higher and eating deeper into the business profit?), the quality accruing from the function (in comparison with competitors’), the availability of adequate equipment or technology for the task and more.

If your analysis reveals substantial loophole, you should consider outsourcing. It is important for a business to know when to outsource and not just follow the trend. Ensure that you will achieve far better benefits in the aspects mentioned above when you outsource, compared to handling the task in-house.

Plan an Outsourcing Budget

You need a budget to work with when considering outsourced services. A budget will help you determine whether or not you are getting the best possible deal from an outsourcing service provider. Remember that one of the most important reasons for outsourcing is to save substantial cost. So, your budget should feature much lower outsourcing cost in comparison with the cost you are incurring currently on the business function or process you wish to outsource. But, as mentioned in one of the articles, ensure you are realistic with your outsourcing budget. If you go too low, you will definitely attract low-quality service. Once your budget is realistic, you should work with that budget when comparing providers’ proposals and price quotes.

Ask for a Recommendation

One of the best ways to land the best outsourced services is to ask for a recommendation. Talk to people in your industry or niche and see if they can give you quality reference in terms of both cost and expertise. Referral is one of the best ways to find a competent outsourcing provider without incurring much cost. You should also do your own research about a recommended provider prior to making your final decision.

Compare Providers

You should focus on providers with proven track record in the business function you seek to outsource. Some of the areas to pay attention when comparing providers include relevant skills, technical know-how, availability of the required technology, as well as cost. Compare as many providers as possible and narrow down your choice to the top best.

Finally, the internet offers vast opportunities to land the best possible outsourcing services providers for just any aspect of your business that you wish to outsource.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

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