Predictive Dialing Increases Efficiency

Predictive Dialing Increases Efficiency

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

dial123Employee is introducing a call center software tool that will change the way you outsource your telemarketing tasks. Predictive dialing is an auto dialing system that can benefit any telemarketing client or prospect interested in telemarketing services and getting the most from their outsourcing needs.

– This tool can increase response by 30 times due to increased
productivity.

– No more agent fatigue from dialing.

– Automation keeps the agent focused on the message.

Predictive dialing works by an agent sitting at a desk and loading up a list of clients. A full list can include names as well as numbers. The agent hits “Go” and our system starts dialing. When the rep hears the client answer the phone, the rep immediately addresses the client: “Hello, Mr Smith..” and pitches the message. This is an effective way to keep call center messages flowing in an efficient manner.

Imagine the increased productivity your rep can get when dialing a large amount of phone numbers becomes automatic. This saves a tremendous amount of time over dialing each client one at a time. The rep can easily stay alert and focused by letting the automation do the manual work.

Increased telemarketing productivity is directly linked to increased revenue. Manual dialing time can eat up valuable
resources. This fantastic tool will give your outsourced rep the freedom they need to stay on top of their game. Is your business ready to step up to the next wave of automation? Contact your 123Employee representative now to find out how your company can benefit from predictive dialing technology.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting www.123Employee.com

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