Should You Outsource?

Should You Outsource?

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

Deciding whether or not to outsource any part of your business can be a big decision. Just as with every other thing, there are pros and there are cons- you just need to figure out if the pros outweigh the cons as far as you’re concerned.

One of the big cons is one of the primary concerns I sometimes hear from owners. Frequently, they’re worried about how their outsourcing a department will affect their employees. I understand that it isn’t easy to lay off  anyone, especially workers that have been very good employees over the years. On the other hand, if it has come to the point in your business that outsourcing is a necessity for your company to remain competitive, you don’t really have a choice. It’s important to treat the workers you’ll be laying off with respect; tell them the truth. Explain that the company has to outsource their department in order to stay competitive or soon there may not be any company at all. The best you can do is to try and make the layoff process an easy, peaceful one.

One of the other drawbacks I hear about frequently is the concern over confidentiality. It’s true- one of facts of outsourcing is that you will need to put a certain amount of your business information in the hands of the outsourced department so that they will be able to competently help you and your business. That being said, if you take the proper measures to make sure that the company that will be handling your outsourcing practices upright business ethics practices, you should have nothing to worry about. It’s a matter of making sure that you make the correct investment and guard it properly.

And of course, there are many benefits to outsourcing. One such benefit is the ability to get workers that are every bit as competent as their more pricey counterparts. It’s important that you know that you’re getting quality services when you outsource. Quality services lead to high customer satisfaction, and customer loyalty is very important. Another distinct advantage is that it enables you to run your business from wherever your computer or laptop is. This amounts to more time for you, and that amounts to more money. The ability to run your business more efficiently should never be understated.

So, if you’re wondering whether or not you should outsource, perhaps you should think over these pros and cons- the pros do far outweigh the cons- and wonder what exactly it is that you need to do to make your business more profitable and more efficient.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visitingwww.OutsourcingOutsourcing.Com.

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