Telemarketing Outsourcing Services in 2017: What Should You Expect?

Telemarketing Outsourcing Services in 2017: What Should You Expect?

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

Telemarketing in 2017 is actually a bit different now from what it used to be. Your goal may just be to increase your sales or you may want to generate useful information about your prospects’ buying habits, telemarketing is essential and you’re most effective if you use telemarketing outsourcing services. These are a sure way of getting a more effective solution. This type of telemarketing service comes with a solution that ranges from cost saving to target marketing, timely marketing, and increased sales, faster selling and much more. All you need do for a start is to hire the right person for the job.

An outsourcing service provider who specializes in telemarketing should be your target. This is the only way you will be sure of getting the best possible results from telemarketing outsourcing. You may ask for proof of previous telemarketing accomplishments.

Requesting for contacts of previous clients they have worked for and contacting them to be sure would not be going too far. Another great way to land the best outsourcing provider for your telemarketing is through referral. Find out who the telemarketers of your competitors are and contact them. The internet is one of the best places to search, especially the top consumer protection sites, as well as genuine review sites.

So, when you hire telemarketing services, what should you expect?

Here are some tasks that an outsourcing telemarketer will accomplish for you;

1: Collating of Information for Survey Purposes

Whether you want to find out consumers’ buying habits or users’ response to your new product or service, you can use the services of an outsourced telemarketer to generate authentic data. These experts use methods that have been proven over time to generate authentic data and information you need for marketing surveys.

2: Selling Your Product or Service

The next step is sales. A professionally outsourced telemarketer can accomplish more sales than you can imagine. They know the right time to target prospects and influence their buying decision. It doesn’t matter the type of product and/or service you are engaged in, you can achieve faster and more sales with the help of telemarketing outsourcing services.

3: Prospects Management on Your Behalf

Telemarketing outsourcing service provider after his campaigns makes appointments with your leads on your behalf. He or she adopts different mediums to accomplish this task – speaking with the prospect over the telephone, in person, or even via internet conferencing. The aim is to exhaust all possible methods to ensure they win a would-be customer.

4: Winning Back Your Old Customers

Do you have customers who have not purchased or made an inquiry about your products for a long time? Leave such customers to a professionally outsourced telemarketer and be sure the customer will come calling sooner. Ultimately, they will win back old customers and get them to purchase both old and new line of products.

Obviously, telemarketing outsourcing services are more important than you probably thought before now. However, as mentioned earlier, the key to success is hiring the right personnel. Always ask the right questions when interviewing a potential outsourcing telemarketer. Do not also forget to measure their success against your goals.

Daven Michaels is a New York Times Best Selling Author and CEO of the premier global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.


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