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Philippine Outsourcing is Perfect for Business

There are many reasons why Philippine outsourcing is perfect for business. As a matter of fact, it is the best all over the world. The reason behind this is that as far as contribution to the large scale of growth for the country and the entire universe is concerned, the industry is truly wonderful. Philippines is ranked number two outsourcing nation in the world because it is a good outsourcing destination in the World, particularly in areas of information technology.

Philippine Outsourcing is great and the best among all other competitors of the world. Outsourcing in the Philippines offers some international call center owners the opportunity of publishing in different medium, particularly newspapers internationally and nationally. Other nations recognized for outsourcing in Asia, together with the Philippines are Thailand, China, India and China among others.

With strong command in English, Philippine outsourcing is a great among other competitors. In Philippine, there are huge number of graduates from reputable universities and colleges which is another reason for the success of the country as far as outsourcing is concerned.

Outsourcing continues to gather momentum of interest in Philippine and it offered opportunities to the Filipinos and fight war against unemployment which is noted to be one of the foremost problems of Philippine Government. Just to attract some other investors to keep doing business in the country, the national government has given increasing demand in this industry adequate attention. Without doubt, Philippines is the land that is bountifully rich in tourism as well as home for increasing outsourcing industry.

Why Outsource Business Operations in the Philippines

Philippines is the number one place for businesses to outsource some if not all operations because culture of the Philippines is much related to the west. The Philippines previously, the Philippines has been a colony of US, UK and Spain in the past. Due to the fact that western companies are much more eager to tackle businesses that function in the matching principles, they desire to work with Filipino companies.

On the other hand, Philippine labor market has got a lot of technically-skilled worker who are able to give expected results, just like their western foil; with negligible cost. More than 80 percent of Philippine labor market is educated. This is another reason western companies like working with Filipino businesses.

The fact that Philippine laws control the operations of foreign businesses is another momentum for foreign companies outsourcing in Philippines. Foreign companies are given preferential treatment and security nets to further give them confidence to participate in the Philippine economy actively.

Bottom Line

Philippine as a nation has been adjudged a beautiful outsourcing place. Skilled manpower, lower cost, support from government, language and culture compatibility, which are the essential ingredients are already in existence. It is expected that more companies will outsource their operations in the Philippines to take advantage of the benefits of Philippine outsourcing as well as to keep up with their competitors.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Outsourcing Support Services

Have you even been concerned about the health of your toddler as any parent would? Your fears are now over as a baby monitor has been designed to help parents monitor their babies so as to be abreast of any changes in their health.

Once the production is enough to circulate round the world, it will help parents so that they can perform routine checkups on their kids like measure the heart rate, position, and body temperature, among other things. Once the measurement has been taken, it will notify the parents through mobile app of the state of health of the baby.

Once the device has been able to learn about a baby, the device will be able to make some predictions that will help the parents know what next to do. This is corroborated by the CEO of the company that produces the device, Chris Bruce: “We want to get more understanding of how children behave as a whole, that’s the Holy Grail.”

To improve the relationship between the producers of this device and parents, it is good if its support services can be outsourced. This is because the outsourcing will add some value to the company that produces it. Let’s consider how that is possible.

Advantages of outsourcing support services

It will improve the support services: There could be customer dissatisfaction if the support services are handled by the production company due to one or two reasons. The outsourcing of the support service will eliminate this problem. The result will be customer satisfaction as customers will have easy access to supports round the clock. This will improve services and build customers’ confidence in the product.

It will improve response time: If the company should handle the support services, it will need a huge support services team. Otherwise, the response will be nothing to write home about. To achieve the required response time without bringing on extra helping hands into the company, it is a course of wisdom to outsource the support services since the agency already has enough staff to handle that. More so, the availability of support services around the globe will increase the response time of the support services.

It will be handled by experts: If you consider the fact that the company staff may not have the necessary experience to handle the support services efficiently, this may affect the overall performance of the support service. If the support services are outsourced to a competent agency, the agency will already have the experience to handle the services without hitch. This will improve the ratings of the company and its acceptability by people all round the world.

The effects of outsourcing the support services will improve the overall performance of the company as there will be extra pairs of helping hands across the globe to represent the company always.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Outsourcing Technical Support – What Gain

One of the biggest challenges of the 21st century business is managing costs. As technology rapidly advances and adopted by more and more people, companies (both small and large) face increased financial budgetary strains. The development is basically one of the motivations for outsourcing specific business operations to some third party company.

Companies that have products and services requiring technical support has seen the necessity of outsourcing that service to reputable companies and has gained immensely from that. You could take a cue from this, whether yours is a well-established corporation or just a start-up business. Here are some factors that may necessitate outsourcing technical support:

  • Lack of in-house skilled labor
  • Availability of external cheap and qualified labor
  • Ability to focus resources externally

As you read further in this article, you will find out how good outsourcing is and the article that will follow will highlight some of the drawbacks of technical support outsourcing. The need for outsourcing will vary from company to company. It’s only wise to study the services of each company to see how best they can serve you.

Benefits of Outsourcing Technical Support

Cost reduction is the first benefit that will come to mind for those who would like to save some money. The cost of maintaining your telephonic systems, servicing and paying for services can be outrageous. But outsourcing your technical support to a third-party specialist will transfer the burden of cost associated with hiring and training technical support specialists, resources set up, and maintaining the systems to the outsourced specialist.

When you outsource your technical support, your business spends less hiring people. Amazingly, your business hires a team of more people for much less and enjoys the peace of mind of having knowledgeable, highly-trained associates assisting your clientele as the need arises.

There is the flexibility factor. As your business grows you will need to be able to attend to the increasing problems brought to you by your now many customers. Your systems and infrastructure should have to keep pace so that customers don’t pay the price for unforeseen hiccups in your services or coverage. An in-house technical support service brings two potential scalability problems:

First, as your business grows rapidly, it might become a struggle finding quality team experts to work in your technical support department and clients will suffer as they’d have to wait longer to get served. Second, if you do find the collection of expert team you’re looking for, they’d be very expensive to pay. You will also find yourself stuck with lots of experts sitting around waiting for problems to pop up. Can you include their bills in your running costs and still break even?

When you outsource your technical support to a vendor, all the responsibility of scaling up and down has been transferred to them. You pay them to add all the qualified staff you need for your expansion or scale down services when you have contraction. It is now for them to take the responsibility of absorbing those shocks and adjust as occasion calls.

Finally, outsourcing helps the company to focus. Every company has limited budget and resources, and is working hard to make those tackle all business’s needs appropriately. Outsourcing technical support services can free up resources such as funds, people, and infrastructure, which will now be used on core business processes.

Outsourcing removes the burden of staffing, funding, and maintenance of a technical support group, and helps the company focus its efforts on building its core business processes to make sure that clients are receiving the best products and services from your company.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Strategic Outsourcing: How and When To Outsource

Only very few businesses function independently on their own. What most businesses do is to partner with suppliers and contractors on a regular basis. Outsourcing has become a great way of companies partnering to get things done and this has allowed companies to do their businesses much more effectively.

However, outsourcing can be complicated decision to make as one needs to know how and when to outsource. Even defining and explaining the concept of outsourcing can be in itself complicated. Companies usually outsource in these two ways: they either outsource a single component of their daily operations, or they make outsourcing as a strategic integral part of their business. Apple is an example of companies that uses strategic outsourcing. They rely on outsourcing to execute their operations model. What they do is to design their products internally, and then let their contractors operate a supply and manufacturing chain on their behalf. On the other hand, if you choose to let a company print your fliers for advertising, you just outsourced that portion of your daily operations.

Please note that outsourcing is not the same in meaning with offshoring. The latter involves hiring overseas contractors to get the job done. Any project therefore, that you did not complete in-house can be categorized as outsourcing. The question now is, how can you build outsourcing into your business plan strategically? Read further as this guide helps you decide how and when to strategically outsource for best results.

What to outsource

Your kind of industry will determine what to outsource. To help you out in this, there are two broad types of tasks that you can particularly outsource:

A. Tasks: That really need to do, but are not an important component of your business strategy. If for example, your company manufactures organic fruit juice. While you need to ensure that your product reaches the grocery stores and other sales outlets, how you choose convey them will not impact the people who would ultimately buy your juice. Because there is little strategic advantage when you ship the product yourself, you might want to outsource this task. It would even be more beneficial to you if you outsource, knowing that you can get more cost effective and timely deliveries thus avoiding unnecessary extra delivery costs and storage fees.

B. Commodity tasks: Outsource your commodity tasks. For example, why would you invest in commercial grade printers and ink when you could just outsource the task to a printing company who’d do it for much less and handle all the hassles? Or why not hire outsourced janitorial services instead of hiring full-time janitors and supervisors to clean and maintain your office building? Why invest time and efforts finding, recruiting and training customer service representatives when you could just hire the services of outsourced customer service call centers with all the expertise and the equipment you require to do the job for you?

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Outsourcing Services Group and Companies in the Philippines

There are many outsourcing service group and companies in the Philippines today and each of them offering quality outsourcing services. But what does outsourcing mean and why would anyone desire to outsource. After answering this we would then look at why people talk about the outsourcing services group in the Philippines. For the first question, outsourcing in simple terms refers to employing the service of an ‘outsider’ or one not directly related with or to your business for the purposes of offering services on behalf of your business.

Almost anything can be outsourced in our world today from call center services to outsource help desk, even outsourced reception services is also part of the services offered. This then bring us to the issue of why outsource these services, why not do it the usual conventional way and employ permanent staff for this. Well first, this is extremely capital intensive to do and maintain especially for small businesses who are just starting. Secondly, setting up such service for your business requires time and effort, something a business owner may not have the luxury of when you consider that there are other things he needs to get done.

Finally, it requires some degree of know-how. You can’t just employ people by looking at their resume and placing them in charge of your customer service for example; an area that helps to represent your business and its brand to customers and those on the outside. But with outsourcing services group you can have all this covered with less capital and lesser hassle. You would also get the best quality as it is a business transaction and the outsourcing service group or company owe it to their image to provide you with quality service. A lot of the awesome outsourcing companies today are situated in the Philippines and that is why the Philippines is today becoming an haven for international outsourcing services.

5 reasons why outsourcing services group and companies in the Philippines are trusted

They have support from the government: The outsourcing market in the Philippines is supported heavily by their government and this constantly encourages and attracts foreign outsource business to the Philippines. This is good news for anyone employing the services of outsourcing services group or companies in the Philippines.

They Speak English as a first language: They speak English as a first language and so you can easily relate with them. This is coupled with the fact that their intonation sounds very much like that of westerners. The implication of this is that if you need them to represent your firm in maybe customer service delivery, they can do it well.

They have professionals in their outsourcing market: Many professionals who previously were not in the outsourcing market are entering it in the Philippines because of its rapid growth and financial benefits. This means you won’t be short of quality service when you employ the services of an outsourcing company in the Philippines.

They appreciate western culture: They appreciate western culture and they can relate well with it so the feel of outsourcing to a complete outsider is not there.

They are the fastest growing outsourcing market: The Philippines has one of the fastest growing outsource market today and so you would be getting your services from a recognized leader in outsourcing.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Outsourced Reception Services in the Philippines for your Company

Reception services for any business represent the first point of contact the business would have with its customers. This means that every reception service must be as professional as possible because the saying that first impression matters most is true especially in this case. You do not want your customers getting turned off by your reception services and you want to be able to gain more customers from potential first time patronizers by having an awesome reception service. This is why your reception service agents must be professional and they must also understand the implication of the job. Getting the best professional reception services is not easy and it is also not cheap. This is why many business look towards outsourced reception services because it offers them professional services usually from a firm that has been doing it for some time. And it offers this at a fraction of the price most of the time.

This is the benefit that one would gain from an outsourced reception services and what better place to get your outsourced reception services than from a country regarded to have one of the fastest growing outsource market. That country is the Philippines. Their outsourced reception services company are professional and experienced which makes it safe for you. They also offer you value for money as they provide you with quality service at a good price. Their terms and conditions are awesome for foreign businesses because the outsource market in the Philippines is supported by the government. Communication is also easy because English remains the first language for most Filipinos. When you put all these together it is easy to see why employing the services of a company in the Philippines for your outsourced reception services is a wise choice. There is however some things you must consider and below are 5 of them.

5 things to consider before choosing an outsourced reception company in the Philippines

How long have they being in the outsourcing business: this would help you to ascertain their experience and expertise and even though this may not always be the case, most times it does translate to better service. Do they have prior experiences in reception services: this is important because you would want a company that can do this; having done it several times before.

Do they have prior experiences in your business: while this may not necessarily be compulsory it would still help to have a company who has prior knowledge or experience in your kind of business.

What are their terms and conditions: their terms and conditions are very important as it will help you to know if you can work well with them.

Pricing, fees and Mode of Payment: it is important that the mode of payment, how much would be paid and when the payment would be made is all sorted out. Any added payments and/or fees should also be looked at.

These are 5 things you would like to consider before choosing an outsourced reception company in the Philippines. But in the Philippines certain things are guaranteed when it comes to outsourced reception services and one of them is that you would get quality service at a convenient price.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

 

 

The Atomic Memory to Store Books

With each passing year, people are becoming increasingly interested in reading as a way to guarantee self-development. Towards this end, some researchers have designed and created an atomic memory with a capacity that supersedes any storage device that man has ever made. The atomic memory encodes all the data that it wants to store data by data which makes it possible for the memory device to have hundred times more storage capacity than the current hard disks.

According to Sander Otte, a leading physicist at the Kavli Institute of Nanoscience arm of Netherlands’ Delft University of Technology, “You would need just the area of a postage stamp to write out all books ever written”.  The researchers explained that if they could create a cube that has the same diameter as the human hair, the cube will have a storage capacity that will easily store all the contents of the whole Library of Congress of the United States.

The need to outsource company

This innovation will contribute significantly to the storage of information for the human society, which will make information available on our finger tips.

However, the production of the right quantity for everyone will be demanding and challenging. Therefore, it is advisable that the production of this device should be outsourced. There are a lot of benefits that come with the outsourcing of production of such magnitude.

1. It saves time: Time is the strongest factor why outsourcing should be considered. Since the production will be huge, outsourcing some parts of the production to competent companies will lead to more production at faster rate. This will come as an added advantage to the company as the faster turnaround can be deployed for other important things.

2. It is less expensive: Since the outsourcing company will already have some of the equipment necessary for the production of such device, it will reduce the cost of production if you have to reinvent the wheels. Since there other areas where such money could be used for, outsourcing will be a good choice.

3. It guarantees people better services: There is no doubting the fact that people will appreciate better services always. Outsourcing will make this possible as the outsourcing company will want to give a very good account of itself so as to either build a good reputation or maintain the existing one.

4. Access to better equipment and technology: The technology to produce this device may be complex and too expensive to be purchased for the purpose of producing this device only. If the production is outsourced, a company that already has its equipment and technology will not find it too expensive or challenging to use the equipment to produce it

Considering all of the advantages of outsourcing that are highlighted above, it is not out of place to outsource the production of the awesome storage device.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

Philippine Outsourcing of Your Business: The Facts and Benefits

For anyone who has a business be it an online business, something in information technology or something related, there is so much to gain by taking advantage of the different outsource companies located in different parts of the world. The beauty of the internet today is that it has made the whole world a global village. This is such that consumers are no longer regionally bound and employees too are no longer restricted to one’s geographical location or landmark. In the world of cyber marketing there are no boundaries really and someone in Asia can work for someone in the Middle East and someone in North America can work for someone in Africa.

Businesses are growing and business partners are being formed every day across the length and breathe of our planet. One way that this happens is through the outsource market. For anyone who wants to outsource any form of business, there is one country they would want to consider and it is the Philippines. It is true that India has been in the fore of the outsourcing business for a while now especially considering their large population of the working class age group. But the Filipinos have in recent years emerged as the new face of global outsourcing and below we shall be looking at what makes Philippine outsourcing great.

What Makes Philippines Outsourcing Awesome

There are many factors that people appreciate about Philippine outsourcing and below are 4 of the key features that people consider:

Easy Communication: In terms of communication, the communication network in the Philippines has continued to improve as the government of Philippines continue to find ways to ensure a stable supply of outsource jobs into the country. This means that communicating through internet, telecommunication or audio-visual platforms like Skype and face-time, is possible.This would no doubt help to facilitate the efficiency of any business outsourced.

No Language Barrier: English is like a first language in the Philippines, this means that your employees would be able to communicate to you well in a language that you feel comfortable with. It is almost as if you never left your home country.

Outsourcing Companies Competition: There are many outsourcing companies in the Philippines; this means many companies are competing to have your business. This competition is always good for you because you get a chance to choose only the best and not settle for that which is available. You also get to use the services of quality professionals and experienced providers.

Value for Money: With the completion aforementioned comes a better value for money. This is simply because you get to meet quality business provider who are willing to cut down on their asking price to fight off the competition while at the same time delivering on the same level of quality. Now that is value for money.

These are three features that make Philippine outsourcing to stand out among those of other countries. They are also the features that draw many outsourcing firms to the Philippines.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

 

Outsourced Help Desk Services in the Philippine Outsourcing Market

The Philippine outsourcing market is increasingly becoming more attractive to outsourcing businesses and the government of Philippine is a major reason for this. They have thrown their support behind the Philippine outsourcing market and that in itself is enough reason for many outsourcing companies to take their business to the Philippines. Before, now the Philippines was not really a strong competitor in the outsourcing market chiefly because it could not compete in terms of population size when compared to nations like India and in technology when compared to companies like South Korea and China.

Despite this, their fluency in English and their appreciation of western culture has gradually led to them taking over the outsourcing market from their competitors. This is such that many outsourcing companies are moving to the Philippines and they are taking with them their customers as well. These companies cover all the different services offered by any typical outsourcing company be it customer service, call centers, or outsourced help desk services; all of these services are available in the Philippine.

What does Philippine Outsourced Help Desk Services offer?

When comparing the services of Philippine outsourced help desk services to that provided by other countries the following must be considered.The available competition:In the Philippines there is quality competition available and this is good because it means that there are top outsourcing companies that can handle your outsourced help desk services business.

The Cost of Hiring: The result of the quality competition that exist in the Philippines outsourcing market especially now that they are in the front of the outsourcing business is good; as it creates room to get services at good value for your money. The competition means that more companies would be willing to offer their quality services at a fraction of the price.

The Quality of Service: Unlike other countries that handle outsourcing, one thing that makes that in the Philippines to be more pronounced today is not the number of employees but the number of professional employees. Many professionals are said to be moving into outsourcing as not just an alternative source of income but as a main source of income. This is the case in the Philippines and this is why taking your outsourced help desk services to the Philippine almost guarantees you quality service.

The professionalism of employees: With employees that are at home with western language and culture, who are also highly skilled in the job, you would be getting the best from your outsourced help desk services employees.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

 

What You Should Know Before Employing An Outsource Service Provider

Not so long ago, a survey report states that over 50% of business owner in the Philippines outsource some of their business functions to ensure productivity and continuity. Most of the tasks outsourced by these business owners range from Human relations, accounting functions, admin functions, to book keeping, and marketing. As a matter of fact, any function at all that could bring about the progress of a business can be outsourced.

Seeing that it is an established fact that business owners consider outsourcing their business functions and that many other business owner are keying in to the trend, it is important to know the basics of what outsourcing is all about. This is particularly important for business owners who might be considering outsourcing their business functions for the first time.

SOME QUESTIONS TO ASK BEFORE OUTSOURCING BUSINESS FUNCTIONS

Typically, there are series of meetings held between the board members of the business and the outsourcing company. The aim of the meeting is to outline the blueprint of the contract. Here are some questions that would help any business owner make decisions that are best for his company before hiring an outsource service provider.

1. HOW EXPERIENCED AND KNOWLEDGEABLE ARE YOU?

A business owner should always be on the lookout for what and whoever that can improve the state of his or her business. A person with some experience and education about the task to be outsourced would be of a great advantage as there is reduced rate of risk. The outsourced service providers are expected to share their profile and portfolios, their landmark and accomplishments.

2. WHAT CAN YOU DO FOR MY COMPANY?

At this stage, the business board members are expected to state what their problem is and then listen to the outsourced service provider enlighten them on how best to address those issues. The suggested solutions should be feasible and acceptable to the board.

3. HOW ARE YOU GOING TO DO THIS?

Here, the employer should look out for top notch skills, qualifications, and trending methods. The outsourced service providers should be able to bring in value to the business with their skills for the money they are being paid. The terms and conditions for this contract should be laid bare for both parties to access and make informed decisions. These terms and conditions of service are important to avoid any hitches and breaches during the contract.

4. WHAT ARE YOUR SECURITY MEASURES?

At this level, both parties should consider unforeseen circumstances that may arise in the course of the contract. Security measures should be laid down on how best to handle issues like this should they arise.

5. WHAT IS THE COST?

Finally, but not the least, the employer should consider the budget for the contract. Usually, outsourcing business functions is cheaper than hiring a staff to do the job, but if for any reason it is costlier, the board should maybe consider otherwise, or at least cut down on outsourcing frivolous tasks.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.

 

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