Business Process Outsourcing: Virtual Assistants Offshore

Business Process Outsourcing: Virtual Assistants Offshore

Picture of Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

virtual-assistant-newcastleThe world economy is going downslope and everyone is at a cringe how to reverse this crisis. Doors are being opened to find ways to save some money and yet still deliver a quality service. All types of business whether large or small scale are doing major overhaul to find an affordable solution. Some areas of production that require repetitive tasks, documentation and research can be can be done by a virtual assistant. Having a virtual assistant is like having extra limbs and minds that handle the same tasks as you do except that someone else is doing it for you. Of course one can just hire a physical assistant or a secretary that you can watch over. But can you really afford the overhead cost? There’s a better option.

Business process outsourcing gives many businesses the upper hand to continue their production and save on overhead pay. As the competition gets tougher the aim to maintain high quality customer service and technical support is a must. When you hire a virtual assistant offshore it frees up a lot of your precious time allowing you to do more important things to improve profitability for your business. You may hire one, two or three virtual assistants depending on the tasks that you need. All of them may perform the same tasks or each can perform a particular task. They can be monitored daily through reports or some other means to check for productivity. Since virtual assistants are considered an extension of yourself then of course you need some time to train them and let them see how things work and how you would want it to work. Each business has its unique way of approaching things and both you and your virtual assistant should meet the expectations.

Philippines has become a major source for business process outsourcing. It has provided tremendous output to major companies such as HSBC, Verizon and Dell. The tremendous impact of business process outsourcing has not only served major corporations but also small and medium sized companies. Filipinos are skilled in communication and technological advancement– two major requirements for virtual assistants. Their work ethics and dedication are very much appreciated by their American and European clients. Many dedicated virtual assistants work long hours to meet the requirements of their clients. Business process.outsourcing companies already has the facility, infrastructure and equipment furnished for you– it’s part of the package when you hire an offshore virtual assistant. They understand the basic requirements of small and medium sized businesses. The program and software just need to be migrated on line and everything should go smoothly after which. Business Process outsourcing companies would prequalify the applicants for you to check who possesses the skills you require. They then allow direct interview with the foreign clients especially to gauge more if the communication and experience of the applicant would suit the requirements. That’s all there is to it — you now have your own offshore Virtual assistant.

Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. You can get more information on outsourcing by visiting

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