Daven Michaels

Daven Michaels

New York Times Bestselling Author, 30-year business veteran, and Executive Chairman of CurrentC Group.

Outsourcing has become a sort of business strategy for companies who want to expand or simplify their business processes and enhancing productivity and output. Although there are some who may disagree with the fact of bringing out the business from the company outsourcing is actually a cost effective way to cut on expenses while ensuring quality output and increased productivity.

For that reason, majority of companies outsource their jobs to various outsourcing destination including Philippines. In Southeast Asia, Philippine outsourcing industry is booming and with affordable wages, flexible workforce, excellent infrastructures, and other vital factors help businesses find better solutions for their business processing requirements.

It is a common fact that outsourcing enables companies to gain access to a pool of highly skilled workforce. In the Philippines, outsourcing companies can expect to find highly trained professionals that have the expertise in their own respective fields. With world class skills, the only difference lies on the disparity of wages that Filipino professionals offer as compared to their western counterpart. Using specialized outsourcing agencies, Philippine outsourcing industry provides companies the opportunity to find a labor force with expertise in certain fields and have been specially-trained to meet the specific demands of the business.

This in turn give outsourcing companies the capacity to focus on their core processes while allowing their non – core tasks be serviced by third party service providers in the country. Consequently, outsourcing jobs and business processes in the Philippines affords flexibility in the selection and hiring of the workforce including its overall management.

Before, India has been considered as the top business outsourcing destination in Asia. But the fast growing trend in the world market allowed for the Philippine outsourcing industry to soar and due to the increasing salary rates in India and business processes becoming more expensive, the Philippines is slowly catching up and gradually becoming the hottest outsourcing hub in Southeast Asia. The Philippine outsourcing industry provided new avenues for the global market. And as outsource Philippine industry consistently grow, more and more companies are expected to avail affordable BPO services in the country.

Global companies are gearing towards Philippines due to its cost effectiveness ,affordable professional skills, accessibility, and quality output. This means that the country is an emerging outsourcing destination not only for call center services but for other key business processes as well. As an emerging global leader when it comes to outsourcing, the Philippines is gradually gearing towards better and more affordable outsourcing services without sacrificing the quality of the output. With world class talents and skills, Filipino professionals are at par in terms of skills and education. From custom software development to web design and applications, Philippine BPOs are beginning to tap other outsourcing segment to further expand their reach in the global market.

The Philippines have excellent BPO providers and it has serviced a number of multinational companies in the U.S. and Europe. And as the Philippine outsourcing industry is expected to develop, companies will have more options when it comes to BPO services.

Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! Inspires entrepreneurs build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.


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